You might wonder that Amazon account suspension occurs once in a blue moon, but you need to think again as the company takes no prisoners for poorly performing accounts. You might receive an email if you have encountered any unfortunate condition of being temporarily suspended from the eCommerce giant. It is pretty easy to see why the Amazon seller can quickly start panicking after receiving any message like this. But you need to know that there is always a reason behind Amazon’s suspension appeal.
Some Areas To Consider When You Are Going Through Such A Situation
· Bad Customer Service
You might go through amazon appeal if you offer lousy customer service. Many 3rd party marketplace retailers are providing excellent service on Amazon. The selling privileges are likely to be removed if you provide several late shipping orders or receive plenty of negative reviews. Amazon does not tolerate anything when it comes to customer experience, and it is their first expectation as one of the leading global marketplaces. You need to go the extra mile to provide a refund or discount on your customer’s next purchase if they haven’t got a great experience currently. The obsession for excellence or perfection makes Amazon stand out in the crowd.
· Disregarding The Selling Policies Of Amazon
You might go through Amazon suspension appeal if one of your items is restricted on the products pages, then the account is likely to be suspended. You need to ask for special permission for child safety measures to list invisible pens, fidget spinners, etc.
· Inauthenticity And Misrepresentation
You can have the seller privilege removed for listing any counterfeit item on the Amazon account. It is a huge red flag when you have set up different versions when you get suspended, and you would be reinstated in such a case.
Tips To Avoid Amazon Account Suspension
· Understand The Basics Of Business Principles From Amazon
Just like a department store includes different concessions, there is some standard each Amazon retailer needs to align with to be part of the team. Online sellers are unlikely to be expected to understand the foundation that Amazon lives in to sell on the marketplace. Amazon account suspension principles stand out our customer ownership obsession and high standards besides trust. The Amazon suspension appeal plays a crucial role, so you need to take all the steps to complete it.
· Consider The Performance Metrics Seriously.
Amazon has high expectations without a doubt when it comes to meeting the performance elements established from the leadership principles from the core. Lastly, if you can keep the performance matrix high, you should manage the suspension of any clear doubts. It considers the ability online to provide a good customer experience and comprises three components: negative feedback chargeback rate and feedback over a long-term period. Amazon suspension appeal is dependent on the metrics.
Amazon appeals mainly depend on various factors, so you need to consider the factors mentioned above. You can prevent the amazon appeals suspension by following the tips here.